Privacy Policy :

Welcome to HoopoeHub! Your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use www.hoopoehub.com and related services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Who We Are & Contact Information HoopoeHub is an online platform that connects users for business coupon listings, event promotions, second-hand item sales, shared rentals, and shipping services between Iran and Canada. 📍 Business Address 260 Montroyal BLV NORTH VANCOVER BC V7N 4E5 CANADA 📧 Email: [email protected] 📞 Phone: (778) 288-4425 For any privacy-related questions, feel free to contact us. 2. Information We Collect We collect different types of personal and usage data when you interact with our Services. a) Personal Data You Provide When you register or use our Services, we may collect: Full Name (for account creation and verification) Email Address (for login and communication) Phone Number (for contact and notifications) Location Data (City, Province, ZIP Code) Payment Details (for transactions; we do not store full credit card details) Profile Information (such as photos, business details, and preferences) b) Automatically Collected Data When you use our platform, we automatically collect: IP Address (for security and fraud prevention) Device Information (browser type, operating system, device type) Website Activity (pages visited, time spent, interactions) Referral Information (how you found our website) c) Cookies & Tracking Technologies We use cookies to improve user experience. These include: Essential Cookies (for login and security) Analytics Cookies (to track user behavior and improve services) Preference Cookies (to remember settings like language and theme) Managing Cookies: You can control cookies in your browser settings. 3. How We Use Your Information We use your data for various legitimate purposes, including: Account Management: Creating and maintaining your account. Providing Services: Processing listings, transactions, and communications. Personalization: Improving user experience based on preferences. Security & Fraud Prevention: Monitoring suspicious activity. Marketing & Communications: Sending promotions (with your consent). Legal Compliance: Meeting legal and regulatory obligations. We do not use your data for automated decision-making without human oversight. 4. How We Share Your Information We do NOT sell your personal data. We may share data in the following cases: With Service Providers – For payment processing, analytics, or technical support. With Law Enforcement – If required by law or for fraud prevention. With Other Users – If you publicly share information (e.g., business listings). All third-party service providers are required to protect your data under strict agreements. 5. Data Protection & Security Measures We implement strong security measures, including: Data Encryption – Protecting sensitive data during transmission and storage. Secure Servers – Hosting data in Canada with high-security standards. Access Controls – Limiting access to authorized personnel only. Even with advanced security, no system is 100% secure. Always use strong passwords and avoid sharing sensitive data online. 6. Your Rights & Choices Under Canadian privacy laws (PIPEDA), you have the following rights: Access Your Data – Request a copy of your personal information. Update Your Information – Edit your profile details anytime. Delete Your Account – Request removal of your data (some legal exceptions apply). Withdraw Consent – Opt-out of marketing emails at any time. Restrict Data Processing – Request limitations on how we use your data. How to Exercise Your Rights: Contact us at [email protected]. 7. Data Retention Policy We retain personal data only as long as necessary for the following: Active User Accounts – Data remains while your account is active. Transaction Records – Stored for 5 years as required by law. Inactive Accounts – May be deleted after 12 months of inactivity. Once deleted, data cannot be recovered. 8. International Data Transfers All user data is stored in Canada and is not transferred internationally. If a third-party service (e.g., payment processor) requires data transfer, they must comply with Canadian privacy laws. 9. External Links & Third-Party Services Our website may contain links to external websites, such as: Payment gateways (Stripe) Social media platforms (Facebook, Instagram) We are not responsible for third-party privacy policies. Always review their terms before sharing information. 10. Children’s Privacy Our Services are NOT intended for users under 13 years old. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us immediately for removal. 11. Dispute Resolution & Legal Compliance If you have concerns about your privacy, please contact us first. Legal Jurisdiction: Any disputes will be governed by the laws of British Columbia, Canada. Enforcement: We comply with all Canadian data protection regulations (PIPEDA). 12. Updates to This Privacy Policy We may update this Privacy Policy periodically. Major changes will be communicated via: Email Notification (if applicable) Website Announcement Your continued use of our Services means you accept the updated Privacy Policy. Last Updated: 03/01/2025 13. Contact Us For any privacy-related inquiries, reach out to: 📧 [email protected] 📞 +1(778) 288-4425