Terms & Conditions :

Welcome to HoopoeHub. These Terms & Conditions govern your use of our website www.hoopoehub.com and related services (collectively, the "Services"). By accessing or using our Services, you agree to comply with these Terms & Conditions. If you do not agree, you must stop using the Services immediately.

1. Company Information & Contact HoopoeHub operates as an online platform connecting users for listing business coupons, second-hand items, event promotions, shared rentals, and shipping items . For questions, you can contact us at: 📍 Business Address: 260 Montroyal BLV NORTH VANCOVER BC V7N 4E5 CANADA 📧 Email: [email protected] 📞 Phone: +1(778) 288-4425 2. Definitions To ensure clarity, we define key terms used in these Terms & Conditions: Account – A registered profile that allows you to use our Services. User (You) – Any individual or business accessing or using our Services. Personal Data – Information that identifies an individual, such as name, email, and phone number. Content – Any text, images, videos, or other materials posted on our website. Third-Party Services – Any external services or links integrated into our platform. Wallet – The virtual balance within a user's account for processing refunds. 3. Who Can Use Our Services? To use HoopoeHub, you must: Be at least 18 years old (or have parental consent if you are a minor). Provide accurate and truthful information when registering. Follow all applicable laws and our Acceptable Use Policy. We reserve the right to suspend or terminate accounts that violate our rules. 4. User Responsibilities & Prohibited Activities By using our Services, you agree not to: Post illegal, fraudulent, misleading, or offensive content. Spam, harass, or exploit other users. Use automated tools (bots, scrapers, data mining tools) to extract information. Attempt to hack, manipulate, or disrupt our platform. Impersonate another user or provide false account details. We actively monitor activity and may remove content or suspend accounts violating these rules. 5. Listings & Transactions Our platform allows users to post, search, and interact with listings for services, rentals, coupons, and second-hand items. Users must ensure their listings comply with local laws and our platform rules. We do not guarantee the quality, accuracy, or reliability of any user-generated listing. Transactions between users are their own responsibility – we are not liable for disputes. 6. Payments & Refunds Payments: Payments made through HoopoeHub are processed securely. We accept Visa, Mastercard, PayPal, and other payment methods. Users must ensure their payment details are accurate and up to date. Refunds: Refunds are credited to the user’s Wallet (not directly to a bank account). Wallet funds can be used for future transactions on HoopoeHub. We do not provide cash refunds unless required by law. 7. Service Availability & Modifications HoopoeHub aims to provide 24/7 service, but we do not guarantee uninterrupted access. We reserve the right to update, modify, or discontinue parts of our Services without prior notice. We are not responsible for any losses caused by downtime or technical issues. 8. Intellectual Property Rights All content, trademarks, and logos on our website belong to HoopoeHub. Users cannot copy, modify, or distribute our content without written permission. If you submit content (e.g., listings, reviews), you grant us a worldwide, royalty-free license to use, display, and distribute it. 9. Privacy & Data Protection We take privacy seriously and handle user data in accordance with Canadian privacy laws (PIPEDA). Our Privacy Policy explains how we collect, store, and protect your data. Users must not misuse personal data obtained through our platform. We do not share user data with third parties except for legal compliance or payment processing. 10. Dispute Resolution & Liability Limitations User Disputes: We encourage users to resolve disputes among themselves. HoopoeHub is not responsible for resolving disputes between users. Liability Limitations: We are not responsible for any direct, indirect, or accidental losses caused by using our Services. Our total liability is limited to the amount paid by the user in the last six months. Legal Jurisdiction: Any legal disputes will be governed by Canadian law. Disputes must be resolved in the courts of British Columbia, canada. 11. Account Termination & Suspension We may suspend or terminate accounts for: Repeated policy violations. Posting illegal or misleading content. Attempting to defraud or manipulate the system. Users can also request account deletion by contacting us. 12. External Links & Third-Party Services Our website may include links to third-party websites for payment processing, analytics, or additional services. We do not control third-party websites and are not responsible for their content. Users should review the Privacy Policy & Terms of any third-party service they use. 13. Changes to These Terms We may update these Terms & Conditions at any time. Users will be notified of major changes via email or a website notice. Continued use of the Services means acceptance of the updated terms.