Terms & Conditions:

1. Company Information & Contact

HoopoeHub operates as an online platform connecting users for listing business coupons, second-hand items, event promotions, shared rentals, and shipping items.

For questions, you can contact us at:

📍 Business Address: 260 Montroyal BLV, North Vancouver, BC V7N 4E5, Canada

📧 Email: [email protected]

📞 Phone: +1(778) 288-4425

2. Definitions

Account – A registered profile that allows you to use our Services.

User (You) – Any individual or business accessing or using our Services.

Personal Data – Information that identifies an individual, such as name, email, and phone number.

Content – Any text, images, videos, or other materials posted on our website.

Third-Party Services – Any external services or links integrated into our platform.

Wallet – The virtual balance within a user's account for processing refunds.

3. Who Can Use Our Services?

You must be at least 18 years old (or have parental consent).

You must provide accurate and truthful information during registration.

You must follow all applicable laws and our Acceptable Use Policy.

We reserve the right to suspend or terminate accounts that violate our rules.

4. User Responsibilities & Prohibited Activities

Do not post illegal, fraudulent, misleading, or offensive content.

Do not spam, harass, or exploit other users.

Do not use automated tools (bots, scrapers, etc.) to extract information.

Do not attempt to hack or disrupt our platform.

Do not impersonate other users or provide false details.

We actively monitor content and may remove violations or suspend accounts.

5. Listings & Transactions

Users can post, search, and interact with listings for services, rentals, coupons, and second-hand items.

Listings must comply with local laws and our platform rules.

We do not guarantee the accuracy or reliability of user-generated content.

Transactions are solely the responsibility of users.

6. Payments & Refunds

Payments are processed securely via Visa, Mastercard, PayPal, and other methods.

Users must ensure their payment details are accurate.

Refunds are credited to the user's Wallet and can be used for future transactions.

We do not provide cash refunds unless required by law.

7. Service Availability & Modifications

We aim to offer 24/7 service but do not guarantee uninterrupted access.

We may update, modify, or discontinue any service without prior notice.

We are not responsible for losses due to downtime or technical issues.

8. Intellectual Property

All content, trademarks, and logos on the site belong to HoopoeHub.

You may not copy, modify, or redistribute our content without permission.

By submitting content, you grant us the right to use, display, and distribute it.

9. Privacy & Data Protection

We handle data in accordance with Canadian privacy laws (PIPEDA).

Our Privacy Policy explains how we collect, store, and use your data.

Do not misuse personal data obtained through our platform.

We only share data as necessary for legal or payment purposes.

10. Disputes & Limitations of Liability

Users are encouraged to resolve disputes among themselves.

HoopoeHub is not responsible for resolving user disputes.

We are not liable for direct, indirect, or incidental losses.

Our liability is limited to the amount paid in the past six months.

Any legal disputes will be handled in the courts of British Columbia, Canada.

11. Account Termination & Suspension

We may suspend or terminate accounts for repeated violations, illegal content, or fraud.

Users may request deletion of their account by contacting us.

12. External Links & Third-Party Services

Our platform may link to third-party services for payments, analytics, etc.

We are not responsible for the content or policies of third-party websites.

Users should review third-party Terms and Privacy Policies independently.

13. Changes to Terms

We may update these Terms at any time.

Major changes will be communicated via email or site notice.

Continued use of the platform means you accept the new Terms.